Terms of service

Last updated: October 22, 2026

Welcome to SmartDeen Home. We're glad you're here.

These Terms explain how SmartDeen Home and our related products and services work, what you can expect from us, and what we ask of you when using them. Please read them carefully. By purchasing SmartDeen Home or using our services, you agree to these Terms. If you do not agree, please do not use the relevant services.

This Agreement is between you and SmartDeen, Inc. ("SmartDeen", "we", "us" or "our").

Contact: support@smartdeen.com

Address: 2549 Irving St, #1105, San Francisco, California 94122, United States

1. Definitions and Scope

• SmartDeen Home refers to our smart Islamic home device, its built-in software, available features and related services.

• Services refers to SmartDeen Home, our website, associated software and applications, and any other services we make available in connection with our products.

• SmartDeen Pro refers to the optional premium subscription service we plan to introduce, with additional features beyond the core SmartDeen Home experience.

• Third-Party Services refers to services, content, software or infrastructure provided by other companies that may be used in connection with our products.

These Terms apply to your use of our Services and to purchases made through our website. Certain products, promotions, subscriptions or features may also have additional terms presented when you purchase or use them.

Our Privacy Policy explains how we handle personal information and should be read alongside these Terms.

2. Using SmartDeen Home

2.1 Requirements

You need a compatible SmartDeen Home device and an internet connection to use connected services. Some functions may operate locally on the device, while others may depend on internet access, software updates or external infrastructure.

Feature availability and performance may vary depending on your device, location, settings and internet connection.

2.2 Accounts and Profiles

Certain SmartDeen Home functions can be used without creating a personal profile. Other functions may require an account or family profile.

Where an account is required, you agree to provide accurate information and keep your login details secure. You are responsible for activity carried out through your account, except where applicable law provides otherwise. Please notify us if you suspect unauthorised access.

If you set up or manage a family account, you are responsible for ensuring that other family members understand how the relevant features work and that you are authorised to provide any information you submit on their behalf.

2.3 Personal and Household Use

SmartDeen Home is intended primarily for personal and household use. You may not use our Services for unlawful purposes, or in a way that infringes the rights of others or interferes with the security or operation of our Services.

2.4 Acceptable Use

When using SmartDeen Home, you must not:

• Use our Services in violation of applicable law.

• Attempt to gain unauthorised access to our systems, accounts or networks.

• Interfere with or disrupt the operation, security or availability of our Services.

• Upload or transmit malicious software or harmful code.

• Use our Services to infringe intellectual property, privacy or other rights.

• Copy, distribute, resell or commercially exploit our software or content except as expressly permitted by us or by applicable law.

• Reverse engineer, decompile or disassemble software, except where applicable law permits or protects such activity.

We may take appropriate action where these rules are violated, subject to applicable law.

3. Product Orders and Purchases

3.1 Orders and Acceptance

When you place an order through our website, you are submitting an offer to purchase the listed products. An order confirmation acknowledges receipt of your order; acceptance and fulfilment remain subject to the applicable order process.

We may decline or cancel an order where reasonably necessary, including where a product is unavailable, a pricing or listing error has occurred, fraud is suspected, or legal restrictions apply. If we cancel an order after payment, we will arrange any refund required by applicable law.

3.2 Prices and Payment

Product prices, applicable taxes, shipping charges and other disclosed costs will be shown during the ordering process.

We may change prices for future purchases without changing the price applicable to an order already accepted, except where an adjustment is permitted by law or agreed with you.

Payments are processed through the payment methods made available at checkout. You authorise the applicable payment provider to process the payment for your order.

3.3 Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and specifications are accurate. Images may be illustrative, and colours or appearance may vary slightly depending on your screen, lighting or product configuration.

We may update product specifications or designs as our products evolve, provided we respect applicable consumer rights and obligations relating to products already purchased.

3.4 Shipping and Delivery

Shipping options, costs and estimated delivery times will be presented during checkout or in the applicable delivery information.

Delivery dates are estimates unless expressly stated otherwise. If we cannot ship within a time we have promised, we will provide the notice and options required by applicable law.

International orders may be subject to customs duties, import taxes or other charges. Responsibility for these charges will be explained where applicable during the purchase process.

3.5 Returns, Refunds and Warranty

Returns, refunds, replacements and warranty coverage are governed by our applicable policies and any express warranty provided with the product.

Please review our Return and Refund Policy and Warranty Policy before purchasing.

Nothing in these Terms is intended to remove or limit consumer rights or warranties that cannot legally be excluded.

4. SmartDeen Home Features and Content

4.1 Features and Availability

SmartDeen Home is designed to help families bring faith into everyday life. Available features may include prayer-time information, Athan, Quran-related content and other family-focused functions described in our current product information.

Features may depend on device settings, connectivity, software versions, location settings and third-party infrastructure. We cannot guarantee that every feature will be available at all times or in every region.

4.2 Prayer Times and Religious Content

Prayer times may vary according to your selected location, calculation method, settings and local practices. You are responsible for reviewing your settings and selecting the options appropriate for your circumstances.

Religious content and information provided through SmartDeen Home are intended to support everyday religious practice and learning. They are not a substitute for consulting a trusted religious authority where individual guidance or a specific religious ruling is needed.

4.3 Third-Party Services

Certain features or content may rely on third-party providers. Their services may be subject to separate terms, policies and availability restrictions.

We do not control independent third-party services and cannot guarantee their uninterrupted availability, accuracy or continued compatibility with SmartDeen Home. Where a feature depends on such a service, its availability may change if the provider changes or discontinues that service.

5. SmartDeen Pro and Premium Features

5.1 Future Availability

SmartDeen Pro is a planned optional subscription offering. It is not yet available, and its premium features will be introduced when the service launches.

Our current planned standard pricing is $4.90 per month or $49 per year. Final pricing, features and billing terms will be displayed before customers sign up.

Core SmartDeen Home features will remain available without a SmartDeen Pro subscription, as described in our product information.

5.2 Founding Family Offer

Eligible customers purchasing SmartDeen Home under our Founding Family promotion may receive 12 months of SmartDeen Pro at no additional cost.

The offer is limited to the first 100 eligible units and is subject to the terms displayed with the promotion at the time of purchase.

The included 12-month period will begin when SmartDeen Pro launches, not when SmartDeen Home is purchased. We will contact eligible customers using the contact information associated with their order and provide instructions for activating their benefit.

No subscription fee will be charged for the included period. A paid subscription after that period will require the applicable billing terms to be disclosed and the necessary customer consent to be obtained before charges begin.

5.3 Future Subscription Terms

When SmartDeen Pro launches, additional terms may apply to subscriptions, including pricing, billing frequency, renewal, cancellation and refunds.

Any recurring payment, automatic renewal or charge following a complimentary period will be subject to the terms clearly disclosed at signup and applicable law. We will provide the relevant information and obtain any required affirmative consent before charging you.

You will be able to review the applicable subscription and cancellation terms before signing up.

6. Future Voice and AI Features

Voice and AI features are planned for future SmartDeen Home releases but are not currently part of the available experience described in these Terms.

Before introducing such features, we may provide additional terms, usage requirements or privacy information explaining how those features work.

When introduced, you must use any voice or AI features lawfully and responsibly. Additional restrictions may apply to prevent harmful, unlawful or infringing uses.

7. Software, Updates and Changes

We may provide software updates, security fixes, bug fixes and other improvements to SmartDeen Home.

Some updates may be necessary to maintain security, compatibility or essential functionality. Certain features may also change or become unavailable because of technical requirements, third-party service changes, security concerns or other operational reasons.

We will provide notice of material changes or service interruptions where required by law or reasonably practicable. Nothing in these Terms authorises us to disregard consumer rights or other legal obligations relating to products and services already purchased.

8. Intellectual Property

SmartDeen and its licensors own or hold the rights to SmartDeen's trademarks, branding, software, designs, documentation and other original materials, except where otherwise stated.

We grant you a limited, personal, non-exclusive, non-transferable right to use the software and content supplied with SmartDeen Home for your personal and household use, subject to these Terms.

This permission does not transfer ownership of our intellectual property to you. You may not reproduce, distribute, modify or commercially exploit our software or content without permission, except where permitted by applicable law.

Where our Services allow you to submit content, settings or feedback, you retain any ownership rights you hold in that material. You give us permission to use, host, process and display it only as reasonably necessary to provide, maintain, secure and support the relevant Services, or as otherwise authorised by you or permitted by law.

9. Availability and Regional Support

Our Services rely on internet access, software, cloud infrastructure and third-party technologies. Availability may vary by country or region.

At this time, we do not guarantee full product support or full feature availability in regions where necessary infrastructure or services powered by Google are restricted or unavailable. These include Iran, North Korea, mainland China and other regions with limited access to the services our products depend on.

In these regions, some functions, updates, cloud-dependent services, automatic time-zone or daylight-saving adjustments, personalised settings and future connected features may not work as intended. Technical support may also be limited.

If you plan to purchase or use SmartDeen Home in one of these regions, please contact us before purchasing so we can explain known limitations.

Access to and use of SmartDeen Home are also subject to applicable export controls, sanctions and other legal restrictions. We may restrict sales, access or support where required by law.

10. Suspension and Termination

You may stop using SmartDeen Home at any time.

We may suspend or terminate access to some or all connected Services where reasonably necessary for security, maintenance, legal compliance, a third-party infrastructure issue or a material breach of these Terms.

Where practicable, we will provide notice and an opportunity to resolve the issue before suspending access, except where immediate action is reasonably necessary or legally required.

Ending access to a connected Service does not automatically remove rights you have under an applicable product warranty, refund policy or consumer protection law.

11. Disclaimers and Limitation of Liability

We work to provide reliable and useful products, but connected services may experience interruptions, delays, errors or limitations.

To the extent permitted by applicable law, online services and third-party content are provided on an as-available basis, and we do not guarantee uninterrupted availability or that every response, item of information or feature will be error-free.

To the extent permitted by applicable law, SmartDeen will not be liable for indirect, incidental, special or consequential losses arising from the use of our Services.

Nothing in these Terms excludes or limits liability, warranties or consumer rights that cannot legally be excluded or limited. Any applicable product warranty and mandatory consumer protections continue to apply.

12. Changes to These Terms

We may update these Terms as our products, Services, business practices or legal obligations change.

When we make changes, we will update the date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

Changes will apply from their stated effective date and will not retroactively change rights or obligations where applicable law prohibits this.

If you continue using the relevant Services after updated Terms take effect, that continued use may constitute acceptance to the extent permitted by applicable law. If you do not agree to a change, you should stop using the affected Services.

13. Governing Law and Disputes

These Terms are subject to applicable law. Mandatory consumer protection rights in your country or region of residence remain unaffected where the law requires them to apply.

The governing law and appropriate forum for disputes should be determined in accordance with the applicable law and the nature of the transaction.

Nothing in these Terms prevents you from exercising a legal right or remedy that cannot lawfully be waived.

14. General Provisions

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Our failure to enforce a provision on one occasion does not waive our right to enforce it later.

We may transfer our rights and obligations under these Terms as part of a merger, acquisition, restructuring or sale of relevant business assets, subject to applicable law.

These Terms, together with any applicable additional terms and policies referred to in them, form the agreement between you and SmartDeen concerning the subject matter covered here.

15. Contact Us

If you have questions about these Terms, a product purchase, SmartDeen Home or our Services, please contact us.

SmartDeen, Inc.

2549 Irving St, #1105
San Francisco, California 94122
United States

Email: support@smartdeen.com